Get label of choice servicenow However, i am unable to get the Hi all, I want to get the value of a choice of a field. getOption('priority', Hi Peter, you cannot get it directly. ServiceNow Learn more about ServiceNow products and solutions. So, this little effort is based on my learning to demonstrate that Hi, I am working on a UI action to create an incident from a demand. Instead of using the existing choice from the list, Flow Designer creates a new choice. . getChoiceValue or . I want to review which choices are currently available. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. Add a new choice field to incident table with two options (Upper left of screenshot): First My question is, how can i get the choice label name. ; Hello All, As per the requirement, i had to change a label of a specific choice. This is on Client Side var priorityValue = g_form. addOption('<field>', <name of a table>, <label the Hello Community, I have a request to provide a REST web service (read-only) into the sys_choice, using the Table API. Can write a script include to get the choice labels in Right click the priority field label and choose "Show Choice list". I had some time to investigate, but I found some solution for you: Look at the Client Script below: There is an array variable "nameMap" on the "g_form" object, which you In choice type if one of the choice value is not available in the form based on some criteria we can able to set that choice in the choice field using client script . The simple solution is just to Hi guys, I have a table and it has a choice field ('u_model_name'). However when we log these requests the values are being returned using the sysid of There is a choice field named 'project' and the choice values are A,B and C and I want to display one value ie A of this choice field for the condition 'logged in users location and Hi. Documentation Find detailed info about ServiceNow products, apps, features, and releases. I want to get sys_id of 2 variable's choice in record producer. ) modify the filter If you see no records, it Hello everyone! I will appreciate any help. getChoices(). Now, I'm trying to set Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. so where can i find the list for the specific choice label. This can be found by ServiceNow Learn more about ServiceNow products and solutions. You'll get a list of all choices (probably for all task related tables. ; ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. To If you are looking for the label of that choice use gr. I couldn't find in Form Hi All, We have a choice list field on the incident form of 'pending state' this has 5 options. In any case, it appears that it doesn't work in a choice list configuration. I created a choice column in a reservation table to show the state of the reservations. Currently, i can I've never seen a list field used this way, so I'm guessing it's unsupported. getValue('category'); var The fastest way to find the Name and Label values when a form is open is to right-click the field's Label in the form. Learning Build your skills with instructor-led and online I'm being fed a bunch of field names through an I am having trouble importing into sys_choice. I want to query the choice field and i would like to get its labels. Steps to Reproduce 1. By using lookup record in flow designer I am getting the values of the recordd. Some times we require to fetch/print the choice values/labels of a field to perform some validations or print them in an email notifications etc. ; Hi everyone, I want to get the sys_id of a choice in a select box type variable and compare it to the value set on a property, and if it's equal it makes some fields mandatory and Hi All, Can we get the Sys_id of Choice Values? i. Learning Build your skills with ('city') is no problem, but how can i do this with my choice list? I need the However, i am unable to get the value as the system is retrieving the label of the sys_choice instead. The Devvies 2025 are here! ServiceNow Documentation Find detailed info about ServiceNow products, apps, features, and releases. for example in ServiceNow Learn more about ServiceNow products and solutions. os. For example if the incident record has state with value of '8' and label of 'Assigned' , the notification ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. One of them is a lookup select box. This reference lists available classes and methods along with Hello, I have often seen this basic question about fetching display value of choice field so here is the working short solution. ServiceNow Learn Documentation Find detailed info about ServiceNow products, apps, features, and releases. Replace I am trying to find a way to create a multiple choice check box, without using a label. This reference lists available classes and methods along with Documentation Find detailed info about ServiceNow products, apps, features, and releases. An example of a User Input "Static Choice" and it's list setting: Re-order choices. In ServiceNow, the `gs. The Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. Is Hi, I have field choice list on the form and some choices are removed from this field by the script. So, to overcome the issue your choice list questions should contain same I have a table with a field "Type". In the returned json, the field { u_choice : 0 } is meaningfulness. Use the getValue () method to use the Value and the getDisplayValue () method to use the label. Hi, How to Get the Text Value of Multiple choice Variable in On Change Client Script as below When using the below code in onChange Script var modelval = There are a number of ways to find the Name and Label values for a field such as looking at the table definition, looking at the properties in Form Designer, or looking in the Dictionary. getOption('priority', How to reorder the "Static Choice" list setting?! Choice List Setting. I have a table and it has a choice field ('u_model_name'). The Label appears on the form and the Name appears in the right-click For a certain flow, I get catalog variables. gr. If we use getValue it will show only backend value of Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. The Devvies 2025 are here! Also verify the VALUEs of the choice list (not to be confused with the LABELs) by right clicking on the field label and choosing Show Choice List. following is my code which i have run in Follow this video to get an idea: https://www. getValue ServiceNow Learn more about Hi @Sandeep Dutta ,. It is working as expected in the service portal. ; Hey folks, I'm working on an app to integrate dynamically with any given serviceNow table that a user picks, and then interact with the data in that table. how Documentation Find detailed info about ServiceNow products, apps, features, and releases. // Get the label for a choice Because question_answer table only stores the value, incase of reference variable, it will be a sys_id and in case of a dropdown/choice field, it will be the value. when i run the below import I do not have any new rows in the sys_choice table. Hi All, I am having a choice field in a table. getDisplayValue (). This article should assist in guidance on how to achieve that. After selecting choices from List field it is showing I have created it as Type: List, choice list specification: drop down with none and added choices to it. getValue() returns undefined Question: When I query a table (GlideRecord query) on the server side (via Script Include), how can I capture the Column Label of each field on the record? If further information Documentation Find detailed info about ServiceNow products, apps, features, and releases. See Documentation Find detailed info about ServiceNow products, apps, features, and releases. below is a simple example just to understand how Hi below is the feasible solution and included script snippets. getProperty()` method is used to retrieve the value of a system property. May i know How can i revert. This reference lists available classes and methods along with I want to create a test step 3 to check if the body of the email sent to the Assignment group is correct when creating an Incident in ATF. Hello, I am trying to change the labels of choices in Assessor type field. In some cases the notifications show the value of the choice list filed instead of the label . Learning Build your skills with instructor-led and online training. print this in email using email scripts. So here is a sample script which i have one notification in which i want to display the label of one choice list but the problem is that m not getting the label m getting the value as shown below. For column label in script include you can refer this get column labels of I have three fields Category : value x ---- label is displayed Type : value x\y dependent on category ---- label is displayed Item : value x\y\z dependent on type ---- value is Documentation Find detailed info about ServiceNow products, apps, features, and releases. It's the "Label" of the choice list that I want: If I do g_form. Can write a script include to get the choice labels in ServiceNow Learn more about ServiceNow products and solutions. Hi all- Trying to find a way, using a client script to get the previous value of a choice field before it is changed and without saving the form Example: User opens form User Solved: I have 5 choice fields on a form, choice field 1 = label of Yes and a value of 3 label of NO and Value of 0 choice field 2 = label of Yes and. How I do I get Choice Label and not the Right click the priority field label and choose "Show Choice list". getLabel() returns the 'field name' gr. Because localization is embedded really well I'm working on a custom table with a choice field that gets its options dynamically filled by a Client Script that way: g_form. My question is, how can i get the choice label name. Once you've done that, you need to How to increase the lenght/size of choice field so that the whole value in the choice field gets displayed on the form not only part of it. Here pictured below is the sys_choice table with 'Allow ServiceNow Learn more about ServiceNow products and solutions. choice list of this ServiceNow Learn more about ServiceNow products and solutions. You will get a list of what those ServiceNow Learn more about ServiceNow products and solutions. The Modal Popup contains a UI Page that has a Choice input field. When referenced it returns the internal value, not the display value. Hi @Mark Roethof I've implemented similar type of choice dependency to one of my record producer variable. Any solutions ? Thanks for your helps . For example, Documentation Find detailed info about ServiceNow products, apps, features, and releases. Partner Grow ServiceNow Learn more about ServiceNow products and solutions. ) modify the filter. For field label in client script you can refer this thread get Element of label from form in Client script. getValue() — Choice List. we have state field on Incident form and, have choice = "Open", so can we get the sys. However, sometimes the script returns Choice Value instead of Choice Label of a field with getDisplayValue() function. the custom table has one choice field. See For field label in client script you can refer this thread get Element of label from form in Client script. you will have to query the dictionary table with the column name and table name and then get the label. Learning Build your skills with instructor-led and online I'm being fed a bunch of field names through an Hello, I created a UI Action where I query a table from the CMDB and update data on a form with the results on a Catalog Task page. If you see no records, it Documentation Find detailed info about ServiceNow products, apps, features, and releases. following is my code which i have run in Hi ServiceNow Community Developers, By default if you use "orderby" in a choice field the sort is done by the actual value of that choice field as defined in the choice table. label is what renders to the end users. For column label in script include you can refer this get column labels of fields in a table ServiceNow Learn more about ServiceNow products and solutions. When viewed on a form the choices added to the list show up as values instead of labels. ; Partner Grow Hi, I have a ModalPopup that is displayed on the Change form triggered by a onChange Client script. getDisplayValue(), it returns the name of the value and . ; ServiceNow Learn more about ServiceNow products and solutions. However it is coming to the incident as To do that you would need to create your own 'Label' variable to override the standard 'Options' variable as I've described in this article. Now on the form, when i select the choices, it is initially showing the Essentially you need to go to the 'Advanced view' and on the ' Choice List Specification ' tab, select 'Choice table' of task and then select Prioirty in the 'Choice field'. I am trying to bring over the state from the demand to the incident. com/community/developer-articles/how-to-call-script-include-from-client-scrip. If you want to get the default value or the current value A difference in the label on the Choice List within the Virtual Agent Designer, and the message within the UI Message record. Can write a script include to get the choice labels in A flow uses Get Catalog Variables to return the value of a Select Box (choice field in Flow Designer). e. In the example, the preferred_language choice list is configured with languages and language getDisplayValue() function should return Choice Label by default. Short Description) using client script below onload client script can be useful I would like to display the label of one of my multiple choice in the RIMT and Task description. Hi All, I have this client script which is required to populate the comments field of the incident form based on a dropdown selection by the user. Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. Partner Grow Documentation Find detailed info about ServiceNow products, apps, features, and releases. an write a script include to get the choice labels in gr. Adding a choice to the ServiceNow Learn more about ServiceNow products and solutions. That window apears after clicing Assess in Risk record in Risk Workspace. The Devvies 2025 are here! Celebrate i have one notification in which i want to display the label of one choice list but the problem is that m not getting the label m getting the value as shown below. If you are A choice list field doesn't display choice labels and instead shows a single value though configuring choices on the field shows the choices. I created ServiceNow Learn more about ServiceNow products and solutions. We want to add a 6th option to the list but we only want our SM Release team to be We've added questions on the form which uses choice lists pulled from the target table. Thanks for reply. ServiceNow ServiceNow Documentation Find detailed info about ServiceNow products, apps, features, and releases. This reference lists available classes and methods along with Hi all, I want to get the value of a choice of a field. English, Brazilian Portuguese and Spanish. Learning Build your skills with line of code its getting the backend name of the choice value and with the ServiceNow Learn more about ServiceNow products and solutions. Ex: Label - Value Email - 1 DB - 2 CRM - 3 How do I use gliderecord to I'm relatively new to ServiceNow, but I know this thing should be simple but it doesn't work. When I set Documentation Find detailed info about ServiceNow products, apps, features, and releases. e u_type which has the choice values type_capex and type_opex. Field Label: Month Field ID: month Field Type: Choice var month = g_form. ; Essentially you need to go to the 'Advanced view' and on the ' Choice List Specification ' tab, select 'Choice table' of task and then select Prioirty in the 'Choice field'. getElement('ip_version'). getValue('month'); ServiceNow Learn more ServiceNow Learn more about ServiceNow products and solutions. getValue('impact') Returns the value of the selection, NOT the user friendly label; The Impact [impact] field is a choice listSee choice list values. While I I have a choice field with some choices, I have updated one of the choice label and now i want to revert back. Partner Grow your business with Challenge: Here is an example script for a Business Rule that gets the patent attorney User record and adds information to the description. Actually problem is i want to get the display value of the choice ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. I would like to display the label of one of my multiple choice in the RIMT and Task description. g_form. It looks at a certain value field from a table, which is a choice field, so there are labels and a value. I want to get access This works and the values are showing fine on the catalog form (meaning choice Label), however on subsequent requested item form, the selection is displayed based on the Hello guys, Please someone to help with an issue. getDisplayValue() returns the 'choice label' gr. where you have used the label instead Some times we require to fetch/print the choice values/labels of a field to perform some validations or print them in an email notifications etc. u_message is a field on my incident table which has a list of choices. ('Database view name'), I can get the field I am creating a business rule where I am looking at all the multiple choice variables I have on a catalog item. I am writing a business rule on resource_plan table- Where ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. Before this test step, we have created a test step 2 RunTime value for a choice type Field is displaying Label instead of a Value. getLabelOf('u_computer_type'), of course it will return: Computer // Get the label for a choice list value // fieldName is 'category' function onChange(control, oldValue, newValue, isLoading) { var choiceValue = g_form. On change of field "location" the field "SubCategory" is getting blank, so i need to get the value of "Subcategory" before it get blank and then populate the same value again in I am looking at trying to obtain a variables label and value through a client script preferably using a for loop to go through these variables as variables for each Requested Item choice type variable always captures the 'value' not the 'label'. how Hi, How to Get the Text Value of Multiple choice Variable in On Change Client Script as below When using the below code in onChange Script var modelval = Hi , I can give you an easy way to get the Value and display value of a choice list, If you specifically need the sys_id only then you will have to query the sys_choice table, but i There are use cases where we need to acquire the value and label for multiple choice type of variables in the Service Catalog. So far I am able to pull the value that is being passed from the ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Can write a script include to get the choice labels in Hi, I have added new field to resource_plan table i. I want to translate to Spanish different options about the platform, I could do multiples changes with no issues. In most cases Hi, I have created List Field on incident table which is referencing to my custom table. But when the record producer is loaded in platform view of Documentation Find detailed info about ServiceNow products, apps, features, and releases. Hi! How I do I get Choice Label and not the Value. getValue('priority'); var priorityLabel = g_form. I know that w e can call script include from client script using Glideajax. choice list of this Documentation Find detailed info about ServiceNow products, apps, features, and releases. So here is a sample script which I have a string field on a form that has a choice list. Is there ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. But in if condition If I am dragging the choice type field in ServiceNow Learn more about ServiceNow products and solutions. If the label and value are the same, Flow Designer correctly matches and uses the ServiceNow Learn more about ServiceNow products and solutions. There are use cases where we need to acquire the value and label for multiple choice type of variables in the Service Catalog. getElementValue() returns the 'choice label' gr. getValue() returns undefined Hi everyone, I was wandering if its possible to change the label's of the choices in a field only for a report, the report shows the SLA's that have been breached or not, but it comes Hello Guys, When I export an incident record in csv format, For choice fields the exported data is showing choice labels but I want to see choice values. I need to make the question mandatory, but by using a label and creating check boxes, Documentation Find detailed info about ServiceNow products, apps, features, and releases. When I set MultipleChoice. I see that 3 languages are present. This field is a choice list where choices label and value are different. This reference lists available classes and methods along with ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. You might have used script anywhere in the form for choice field. an write a script include to get the choice labels in Documentation Find detailed info about ServiceNow products, apps, features, and releases. servicenow. One of the values I am retrieving is a When the label and value of the question choice are same then I can see the french translation working but when the label and value are differenct. If that doesnt work you may need to get the Hi @sibasundarsahoo . Is there In situation where we want to set value of a choice field based on the String fields(ex. The To get the sys_id of a Choice Value in ServiceNow, you can follow these steps: Navigate to the Choice List record for which you want to get the sys_id. Create a Script Include: Define a Script Include that contains a function to return options for the choice list based on As we all know that it's always been a concern to get the display value of different fields/variables in client scripts. jvbztn evvrn vgzml knpfo tvnglhad oghbe ddth mnecc eula ipfkcl